California Association of REALTORS®

Customer Contact Center: For membership issues, account information, login assistance, zipForm® 6 help, product orders and more, contact us at (213) 739-8272.

Legal Hotline: Do you need to talk to a C.A.R. Hotline Attorney? The C.A.R. Member Legal Hotline is available Monday through Friday from 9 a.m. - 6 p.m. and Saturday from 10 a.m. - 2 p.m. by calling (213) 739-8282.
Answers to many of your legal questions can be found under "Legal Q&As" within the Legal section. You may also e-mail your inquiries to the Hotline; include your full name, C.A.R. member number, and phone number. (You must be a C.A.R. member to use this service.)

zipForm® Help: Do you need help downloading, installing or accessing zipForm® 6? Call (213) 739-8272 for assistance.

National Association of REALTORS®

Customer Support Specialist:
Monday - Friday from 8:00 am - 6:00 pm Central Time (800)-874-6500

NAR Online Live Chat:
Monday - Friday from 8:00 am - 6:00 pm Central Time
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Click Here to Submit a NAR Customer Support Request Online

NAR Frequently Asked Questions

SentriLock Technical Support

Support Hours:
Seven days a week between the hours of 8:00 am and Midnight EST

Technical Support: (877) 736-8745

CRMLS Matrix

Support Hours:
Monday-Friday: 8:30am-9:00pm
Saturday & Sunday: 10:00am-3:00pm

Technical Support:
800-925-1525 or 909-859-2040

Compliance Online WebChat